Our Values

RSI was founded on core principles defined by a vision of clearly identifying the needs of our clients. We strive to exceed our clients' expectations by providing the highest quality audit recovery services available.

• Client focus. We work hard to establish long-term, mutually beneficial relationships with our clients by listening to their needs, defining their goals and objectives and providing services to meet them. We have extensive experience working with commercial and retail clients.
• Maximize value. We encourage proactive decision-making and calculated risk-taking to achieve results. Our personnel possess not only the required audit skills, but are also curious, tenacious and creative thinkers who constantly strive to maximize value for our clients.
• Adaptability. We work in "win-win" partnerships with our clients and associates to provide industry-leading recoveries and superior solutions. Our responsiveness and flexibility allow us to adapt to constantly changing business environments.
• Courtesy. An all but forgotten value in the industry. At RSI, we value your business relationships with vendors as much as you do. That’s why we verify that all claims before we submit them for reimbursement. All claims are submitted in a professional and courteous manner. We contact vendors by telephone to discuss all claims in person, never by form letter. We value your business reputation as much as we do our own.