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Phillip’s responsibilities at RSI include business development, marketing and relationship management of strategic partnerships. He also serves as in-house counsel for the company.
Prior to co-founding RSI, Phillip served as president of Rogers & Thomas, which provided, among other services, outsourced business development, marketing and recovery audit services for other recovery firms. He has also practiced law as a commercial litigation attorney with Haynes & Boone, LLP, one of the largest and fastest-growing law firms in the United States. Despite a family legacy in law—both his grandfather and father were attorneys—Phillip found himself drawn to the risks and rewards of entrepreneurship.
“Our value proposition is straight-forward and clear,” said Phillip. “With every audit, we have the opportunity to deliver increased revenue, decreased costs and improved operational efficiency. As we deliver, the value of our services is measurable and immediately felt.”
“Because RSI’s comprehensive reviews result in larger returns for our clients, our company’s foundation and early growth has primarily been organic, coming through referrals and clients who remain loyal to the company.“
Referring to one client’s comment that “RSI consistently under-promises and over-delivers,’” Phillip added: “We’re only as good as our last audit. We recognize that each audit presents a unique opportunity to demonstrate our abilities and earn our client’s respect. We under-promise and over-deliver every time because we don’t believe in resting on our laurels.”
Known for their thoroughness and creativity, Phillip and his partners are often requested to conduct secondary audits behind other recovery firms. These secondary audits often produce results even more significant than the primary reviews. One reason may be that the majority of A/P recovery firms today has moved away from the manual audit and now offers only an electronic review of payment data. It would be much easier for RSI to align itself with the industry norm and eliminate their manual reviews.
“Providing a secondary audit gives our clients the ability to directly compare our results against those of ‘the incumbent’,” said Phillip. “Although hiring, training and retaining personnel qualified to provide manual audits is an expensive process, we continue this practice because of the significant returns it brings our clients. About 40% of the lost monies we recover can only be identified through a manual audit.”
Phillip earned his J.D. at Baylor University School of Law and a B.B.A. in Finance from Hankamer School of Business at Baylor University. His interests include water sports, college football, Texas music and “California reds.” |